Corporate Office

822 Wren Road

Goodlettsville, TN 37072


180 N. Belvedere

Gallatin, TN 37066​


149 Public Square

Lebanon, TN 37087​


6242 Ringgold Rd.

Chattanooga, TN 37412​


111 Tucker St.

Jackson, TN 38301​

Monday - Friday  8:00 am - 5:00 pm.


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©2019 by Downard & Associates.

Lonna Downard moved to Nashville after getting her degree in business from Ivytech State College in 1999.  Throughout her career she has achieved many merit awards and business-related certifications.  Lonna has an extensive background in business operations and expert customer care.  She has over 14 years professional experience in the legal field helping people in need.  Lonna is committed to providing superior service to our clients and the community

Owner/Operations Manager


Martha has 34 years experience as a Legal Assistant/Paralegal. She has assisted to help recover compensation for clients in the following areas: personal injury, medical malpractice, insurance defense, workers’ compensation, real estate, probate, juvenile court and social security disability administration. She worked as the Assignment clerk to a Chief Criminal Court Judge (multi county) for two years. She served 11 years as a paralegal/office manager for a family law firm, as well as 4 years with a private investigation firm handling criminal defense cases.

Office Manager/Paralegal - Goodlettsville


Karen is a graduate of Lambuth University with a Bachelor of Science Degree. She has been part of our team for over 9 years.    She is celebrating her tenth wedding anniversary with our very own Brandon Chapman!    The funny pair enjoy travel, tennis and golf!

Legal Support Areas: Social Security Disability

Office Manager/Paralegal - Jackson


A graduate of White House High School, her experience includes customer service and medical collections.

Legal Support Areas: Social Security Disability



Kelly graduated from Franklin High School and pursued a career in paralegal while working for a personal injury attorney in Columbia, Tennessee from 2008 – 2014. Ms. Jones can truly empathize with what clients are going through. In 2007, she and her sons were in an automobile accident, which resulted in horrific injuries. She knows firsthand, just how it feels and therefore, gets extreme satisfaction in helping others receive the best results possible from their accidents and injuries.

Legal Support Areas: Personal Injury, Workers’ Compensation and Auto Accidents



Caroline began working for Downard & Associates in 2006, where clients have enjoyed her compassion and hard work on their cases.   She was born and raised in Nashville, where she raised three kids.   She looks forward to her first grandbaby in January and enjoys attending church, target practice and watching movies with her husband, Jason.



Brandon is a graduate of Jackson State Community College with Associates degree.  He spent six years serving as a Combat Engineer with the Tennessee National Guard with a tour of duty in Iraq.   He and his wife, Karen work together in our Jackson office.   They enjoy traveling, golf and tennis.



Caress graduated from Nashville School of the Arts in 2008 and later attended Argosy University and Volunteer State Community College, where she majored in Psychology and Paralegal Studies.  She has worked in the legal field since 2015 and enjoys helping and taking care of people.  In her spare time, Caress loves dancing, horseback riding, being creative, and most of all, being a mom. 



Jodi was raised in Greenbrier, Tennessee and  has been a welcome addition at Downard since 2017.    She loves working with our clients and always has a smile on her face.   We can always count on Jodi to keep the office in high spirits; when she's not working, she loves spending time with her daughter and dogs Lily and Oliver.



Debbie Hentz has been a legal assistant/paralegal for 14 years while working for several attorneys in the fields of bankruptcy, criminal law, personal injury, workers' compensation, probate and family law.

Debbie has been part of our team for over a year and enjoys finding ways to help each client with their specific needs.   Her motto is "Where there's a will, there's a way!"

Bankruptcy Paralegal


Paige was born and raised in beautiful Nashville, TN!   She graduated from Mt. Juliet High School and is pursuing an associates degree at Vol State.   Paige enjoys working with people and has a fantastic sense of humor.   She loves reading books about marine biology, practicing yoga and playing with her Maltese mix, BooBoo.

Legal Assistant


Mike graduated  from Gallatin High School in 1996 and  Vol State in 2001 with an associates degree in University Studies.  He also attended Middle Tennessee State University and Tennessee State University where he graduated with degrees in History and Political Science

Legal Support Areas: Social Security Disability

Intake & Document Specialist


Nita was raised in Nashville with her two brothers.   She enjoys meeting new clients and is pursuing her certificate to become an advocate for people who don't have a voice.   In her spare time, she loves spending time with her dogs Apollo and Zeus.    She looks forward to becoming an aunt in January!

Client Reception


Jasmine was born and raised right here in Nashville, TN.  She began her career as an administrative assistant in a Lebanon, TN law firm, where she was exposed to different practice areas, including family, criminal defense, probate, personal injury and medical malpractice.   During her time there, she enjoyed  the intellectual challenge as well as the satisfaction of working with clients.  She eventually chose to further her career in the legal field, and after more experience at a large Nashville firm,  is excited to be part of the Downard & Associates team.   In her free time, Jasmine enjoys spoiling her 4-Year-old nephew and watching crime series on TV.

Client Reception


Baby D was David Downard's pride and joy and the official Downard "mascot."   He spends lots of time in the Downard office when his mom (Lonna) is working and loves making the staff and clients smile.    Of course this doesn't come without a price!   He's spoiled rotten!   But everyone loves him and he just makes our office a brighter, happier place!

Firm Mascot


Downard & Associates measures it's success in its positive outcomes for clients.  Our primary focus is Social Security Disability Law and Bankruptcy Law.  We also handle personal injury law.  We concentrate on these specialties so we can offer the most focused and professional help for each of our clients.  It's why we are known for our success in Nashville and surrounding counties.  At Downard, your legal rights are our TOP priority. 

 Call us today so we can help you get a fresh start!